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asked in Product Design by (44 points) | 131 views

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C: what is a smart building? How do we define it? A building that has smart electrical, HVAC, water control, lighting systems that are all computer controlled?

  • Your assumption is valid. Go with that.

I: Ok, let me list a number of different options as smart buildings:

  1. Smart home for a family of 4

  2. smart building for a K-12 school

  3. Smart office for a business plaza

which one do you want me to focus on?

  • You can pick anyone that you want

R: Ok, I’d like to focus on 1) if you don’t mind. So, let me list out the target audience and their needs

  1. this is a family of 4 with parents and 2 kids

  2. parents are working and kids are in school during the day

  3. when they are home, kids do their homework as well as watching TV or playing games and spending time online with their friends

  4. parents are busy working and when they get home, they are tired and need to spend as little time as possible on home chores and mostly like to relax and occasionally some work

  5. they still need to eat, wash dishes and clothes, clean the house and other regular home duties

C: Following the above profile, I list the following needs:

  1. fully connected home with network, WiFi, TV, kitchen appliances, lighting, heating and cooling, sprinklers, security system & monitoring.

  2. ability to get status from the various devices and appliances in the home on demand

  3. ability to manage/control appliances without any physical touch such as pressing a button or turning a knob

  4. ability for certain appliances to communicate with each other and exchange information

  5. ability for the home to communicate with outside world under certain conditions

L:
 

 

Impact to the user

Implementation cost

RoI

1

H

M

H

2

H

H

H

3

H

H

H

4

HH

HH

HH

5

HH

HH

HH

 

    As you can see from the matrix table above, the first item is almost table stakes and should be considered as MVP. I’d then establish a roadmap for items 2-5 and introduce them in phases. This would allow for a pleasant customer experience and journey with the whole smart home suite of products.

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