+2 votes

    Post and review answers and feedback to answers in the comments section of this post.

    asked in Product Launch by (1.2k points) | 429 views

    2 Answers

    +4 votes

    Always ask – What is the people problem we are trying to solve? (edited)
    So by changing the setting from “Friends” to “Friends and Friends of Friends” – are we hoping to let people share their posts more broadly and there by get more likes, comments, reactions, shares etc and create a feeling of higher social validation? Will this create a virtuous cycle of more shares/posts/comments etc – i.e- more content creation and more user engagement over all?
    Are we hoping to also see an increase in number of friends/connections per user – as posts will be shared with friends of friends who will then reach out and send friend requests – higher activity within distant social graphs?
    So we would do an A/B test of people (control group) who will see only “Friends” and test group who will see “Friends of Friends”
    See if you have higher engagement rate within the test vs control group by testing for total and average number of shares, likes, comments, reactions across the two groups
    See if you find more friends being added in test vs control group for the same period of time (30 day period might work)
    If the engagement and number of friends metric goes up – this is working
    On the other hand, if this causes, anxiety and fear of privacy issues, you might see a reverse impact and user engagement may go down and number of friends may also go down. Then- this feature will automatically be deemed as a bad idea
    We should also allow a user to change it back to “friends only” and measure if in the test group, people actually use this toggle to go back to original setting. This would show if we are getting adoption of this feature

    What I mean is – if people are self selecting out of this setting consistently, its a very clear sign that people are not comfortable with this setting.

    answered by (303 points)
    +1 vote

    I would collect the data around
    1. #(and %) of posts in which people tag other people who are not part of their friends list
    2. User feedback/requests around such feature
    3. Competitive analysis
    4. Cost of doing this feature

    5. Assess risks of introducing this feature
    6. And finally compile pros/cons of doing this

    Some of the benefits include
    1. Better reach
    2. Privacy should not be a concern since people themselves have tagged other people
    3. Reduce friction for people to read the posts they are tagged in irrespective of their friends
    4. Increase engagement leading to better monetization opportunities

    answered by (120 points)

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